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Sonim’s RS60 and RS80 rugged SmartScanner devices were created to better serve industrial, field service and public safety workers in demanding work environments. These new devices can lower the total cost of ownership (TCO) as a result of their proven durability while improving the barcode scanning experience for workers who must rapidly capture large amounts of data.

The Sonim RS60 is a fully-rugged, six-inch handheld computer and barcode scanner and is purpose-built for efficiency and durability, making it the ideal all-in-one device for use in warehouses, manufacturing, transportation and logistics, as well as field service and public safety. In comparison, the Sonim RS80 is a fully-rugged, eight-inch tablet/barcode scanner that features front and rear facing cameras to provide the convenience of taking photos and video calls while on the job.

Both devices are designed to perform, scan and communicate in a variety of work environments and extreme conditions. In this blog we’ll be breaking down how the warehouse, transportation and logistics, manufacturing, field service, law enforcement, and fire and EMS industries can benefit from the use of these SmartScanner devices.

Warehouse

Warehouse managers are using technology as a way to increase efficiency. Barcode scanners are a must have for efficient fulfillment operations. The RS60 and RS80 have the rugged capability to withstand warehouse environments and can easily integrate into existing workflow applications.

Additional use cases and benefits for the warehouse industry include:

• Barcode scanning increases speed while reducing errors
• Workers need to be mobile in modern warehouse environments. The RS60 and RS80 are capable of high frequency scanning while remaining untethered to a fixed location.
• 4G LTE and advanced Wi-Fi technology keep information flowing in real time and workers connected
• Easily integrate the RS60 and RS80 into existing warehouse management platforms
• RS60 and RS80 are fully rugged and built to survive drops to concrete and exposure to liquids and dust
  • Forklift mountable
  • Standard hand straps to increase ergonomic comfort and ease of use
  • Easily cleaned and disinfected
  • Long battery life
  • Easy to integrate into your existing environment

Transportation and Logistics

Managing cargo movement efficiently requires tracking key data about the freight. Barcode technology can be utilized to easily track shipment data such as point of origin, shipping destination, and dimensions. The RS60 and RS80 are equipped with an integrated barcode scanner and can easily fit into this critical workflow.

Additional use cases and benefits for the transportation and logistics industry include:

• Easily track goods through every stage of transport
• Operate confidently in harsh real-world conditions with glove and wet touch
• Stay connected with 4G LTE and advanced Wi-Fi technology to keep information flowing in real time and workers in communication
• RS60 and RS80 are fully rugged and built to survive drops to concrete and exposure to liquids and dust
  • Vehicle mountable
  • Standard hand straps to increase ergonomic comfort and ease of use
  • Easily cleaned and disinfected
  • Easy to integrate into your existing environment

Manufacturing

Manufacturing environments can be a complicated symphony of movement from raw to finished goods. Barcode scanning enables workers to avoid costly errors by tracking the flow of materials through the production process.

Additional use cases and benefits for the manufacturing industry include:

• Track work in progress inventory for an accurate accounting of material status
• Increase speed and efficiency with the use of barcodes – Speed of delivery is increasingly important in today’s ecommerce heavy markets
• Increase productivity – RS60 and RS80 are fully rugged with long life batteries, enabling low failure rates and multi-shift use
• RS60 and RS80 are fully rugged and built to survive drops to concrete and exposure to liquids and dust.
  • Forklift mountable
  • Standard hand straps to increase ergonomic comfort and ease of use
  • Easily cleaned and disinfected
  • Long battery life
  • Easy to integrate into your existing manufacturing environment

Field Service

Field Service workers will benefit greatly from the addition of a rugged barcode scanner and communication device. Empowering field service workers to fix it right the first time is critical to maintaining customer satisfaction and operational efficiency.

Additional use cases and benefits for the field service industry include:

• Load and track the right inventory to keep field service workers equipped with what they need for the job
• Update inventory on the truck in real time as parts are used
• Fix it right the first time – using barcodes to accurately identify equipment and repair instructions keeps workers productive and efficient
• Log proof of completion – list parts used, parts for return and kick off the invoicing or warranty process
• Mil-Std-810g and IP67 tested so you know the device will survive rough use in harsh environments
• Integrated barcode scanner for fast and accurate scans even in low light and with damaged tags
• 4G LTE connectivity to keep workers connected to tech support and dispatch

Law Enforcement

Rugged barcode scanners and communications devices keep law enforcement officers and the public safe by speeding up data collection and increasing accuracy.

Additional use cases and benefits for the law enforcement industry include:

• Decrease time per traffic stop – scanning drivers license instead of using manual entry saves valuable time which will increase officer safety
• Avoid errors – manual entry is prone to errors which could result in incorrect information being returned
• Improve evidence and inventory controls – proper handling of evidence with chain of custody controls is critical for public safety
• Mil-Std-810g and IP67 tested so you know the device will survive rough use in harsh environments
• Integrated barcode scanner for fast and accurate scans even in low light and with damaged tags.
• 4G LTE connectivity to keep workers connected to tech support and dispatch
• Band 14 FirstNet ready, AT&T BYOD

Fire and EMS

Rugged barcode scanners and communications devices are essential for fire and EMS workers. The durability and reliable communication provided by the RS60 and RS80 keep Fire and EMS workers connected when it matters most.

Additional use cases and benefits for the Fire and EMS industry include:

• Track inventory and stock levels
• Track expensive assets from fire hoses to emergency medical equipment
• Track lifesaving drugs and controlled substances
• Ensure accurate patient identification
• Mil-Std-810g and IP67 tested so you know the device will survive rough use in harsh environments
• Easily cleaned and disinfected
• Vehicle mountable
• Integrated barcode scanner for fast and accurate scans even in low light and with damaged tags.
• 4G LTE connectivity to keep workers connected
• Band 14 FirstNet ready

The RS60 and RS80 will be available through a distribution and reseller network in North America, the United Kingdom, Europe and Australia starting in early 2021. To learn more about the RS60, click here. To learn more about the RS80, click here.

Lone workers carry out their duties in isolation from others, and because of this, they deal with a significant amount of uncertainty while on the job. If something goes wrong, these workers are totally on their own with nobody around to assist them.

Many organizations think the solution is to provide lone workers with standard cell phones, assuming they can just make a phone call and request help should they need it.  The problem with this thinking is that there’s not always time to make a call during an emergency and it can often be difficult to pin point the workers exact location.

A better solution for lone worker safety is Sonim SOS.

Sonim SOS, a SonimWare application, is available on the XP3, XP5s and XP8 and consists of a powerful safety app connected to an easy-to-use red alarm key. The way Sonim SOS works is simple. With the press of a button Sonim SOS sends instant messages and GPS location data to emergency contacts, allowing for a much safer, faster, and more accurate response.

The customizable safety features within Sonim SOS can be tailored specifically for the lone worker who is using the device, making the app an indispensable safety tool for a variety of industries. Whether the lone worker needs to alert their team of an emergency, or vice-versa, Sonim SOS can help facilitate communication in a safe and efficient manner.

The most invaluable feature of Sonim SOS is that it provides peace of mind, both for the lone worker and for the employer.  Lone workers can work confidently knowing they have the proper safety tools equipped with Sonim SOS, and that if they ever need help, it’s just a button press away. Employers can feel better knowing that their lone workers are able to easily request assistance at any time should they need it.

To learn more about how Sonim SOS can improve lone worker safety, click here.

Related Resources:

SonimWare Infographic

5 Ways SonimWare Increases Productivity

Customizable, Wireless, and Wired Throat Microphones for XP8 and XP5s

SonimWare is a comprehensive suite of software tools, applications, and utilities featured on all Sonim mobile devices that are designed to improve the productivity of both workers and management, making it an essential tool for any organization. Here are five ways it can help improve productivity across all levels of your organization. 

1. Faster device provisioning and deployment
   With SonimWare, it’s never been easier or faster to setup, deploy and customize devices for both office and field workers. Instead of spending countless hours setting up and customizing individual devices, IT administrators can use the SonimWare Setup Wizard to provision and deploy large numbers of devices across an entire organization quickly and easily.
2. Application management made easy
   The last thing you want is your team getting distracted by social media when they should be working. With SonimWare Application Management, it’s easy for admins to customize and optimize device screens, keeping things simple for team members and allowing access to only those apps which are work or productivity related.
3. Remote Diagnostics and support
   Rather than requiring in-person support, SonimWare gives field workers the ability to self-diagnose and troubleshoot issues no matter where their device takes them. And with SonimWare Remote Support, workers get immediate and comprehensive guidance in real-time so they can get back to the job at hand.
4. Timesaving tools and utilities
   SonimWare provides an entire toolbox loaded with timesaving tools and utilities that simplify and improve how teams use their devices. Use Contact Transfer to manage device contacts over-the-air to ensure everyone on the team is connected. There’s also Call Screening for blocking unwanted calls and messages, or you can choose to restrict outgoing calls and messages to specific contacts.When it comes to customizing devices SonimWare features a variety of modes that act as shortcuts. There’s Stealth Mode, which provides quick and easy control over volume, notifications and audible alerts for more efficient working in quiet environments. And then there’s Kiosk Mode, which helps you customize device screens and optimize usage to apps and features that are productivity related.
5. All-in-one solutions
   SonimWare has the ability to turn certain Sonim devices into reliable barcode scanners with the press of a button. This eliminates the need to for workers to carry a dedicated scanner, increasing productivity and reducing costs associated with multiple devices.
   *Sonim SCAN is currently only available on the XP8.

To learn more about how SonimWare increases productivity, click here.

Related Resources:

SonimWare Infographic

Sonim XP8 Infographic

Birkel Electric Increases Team Productivity with Sonim’s XP8

Download our latest SonimWare infographic to see how our comprehensive suite of software tools, applications, and utilities are designed to improve the productivity of both workers and management, making it an essential tool that delivers results throughout your entire organization.

In this downloadable infographic you’ll learn more about:

• What is included in SonimWare
• The features of each SonimWare application including CLOUD, SCOUT, and SCAN,
• Reasons why your organization should use SonimWare applications

Related Resources:

Introducing SonimWare for improved management of your mobile ecosystem

Infographic: The Ultra Rugged Sonim XP8

SonimWare: Sonim’s comprehensive software that puts the Ability in Durability

Today we announced the launch of SonimWare, our Enterprise Mobility Software designed to help customers more easily deploy, manage and support mobile devices in the field. Available on the ultra-rugged XP3, XP5s and XP8, SonimWare removes common mobility impediments and simplifies and enhances the enterprise and user experience. It enables device provisioning, management and support, while providing a comprehensive set of advanced control capabilities for devices.

SonimWare is made up of several components to seamlessly enable enterprise mobility: Sonim SCOUT, a free, intelligent software solution for device configuration, management and support; Sonim Scan, a 1D/2D barcode scanning application that turns Sonim smartphones into flexible scanning devices; and Sonim CLOUD, a web-based administration console.

“Over the last two years, Sonim has introduced a number of software applications, utilities and tools, based on customer input, to meet the needs across a range of mission-critical applications for enterprises and agencies,” said Sonim CMO John Graff. “By encapsulating all this functionality as part of our SonimWare Enterprise Mobility Software, we are making it easier for our customers to understand the full value of the rugged mobility solution made available by Sonim. SonimWare provides the flexibility to customize devices across the organization to fit each user’s needs, and provides additional productivity features to users including managing contacts, restricting calls and blocking access to certain apps and features.”

SonimWare capabilities include:

• Device Provisioning and Deployment: enables IT administrators to customize and deploy large numbers of devices from office workers to field workers who have different needs.
• Application Management: allows enterprises to customize and optimize device screens, keeping things simple for users and allowing access to only those apps which are work or productivity related.
• Enterprise Security: as part of Google’s Android Enterprise Recommended program, Sonim meets a set of strict requirements, including regular security updates. Additional SonimWare utilities can be used to secure and/or lock down devices, and limit access to apps and device features.
• Productivity and Safety Tools: built on the enterprise-grade Android operating system, Sonim devices deliver ease-of-use and have access to a global ecosystem of support for many applications. SonimWare productivity utilities include contact transfer, BLE connect, call screening and stealth mode.
• Remote Diagnostics and Support: enables field workers to self-diagnose and troubleshoot issues and get the most out of their rugged device.

Key features:

• Setup Wizard enables fast, efficient setup, deployment and customization.
• App Updater allows for quick, easy and remote application updates so users are equipped with the latest tools.
• Kiosk Mode customizes device screens to optimize usage to apps and features that are productivity related.
• SafeGuard offers enterprise control over which apps and features are used and ensures those used are work-related.
• Contact Transfer allows device contacts ​for voice calling and text messaging to be managed over-the-air.
• Call Screening blocks unwanted incoming calls and messages and restricts outgoing calls and messages to contacts.
• MDM Helper easily manages and controls device features critical to enterprises.
• Remote Support enables Sonim to offer immediate and comprehensive device guidance in real-time.
• SonimCare enables quick and accurate self-diagnosis through functionality tests, and troubleshooting tips and tricks.
• Stealth Mode allows quick and easy control over notifications, sounds, display and LED when entering quiet environments.
• Remotely lock or factory reset lost devices.
• Block operating system updates until they have been tested (and approved by the enterprise).
• Deploy custom configurations for device hotspots and ensure the hotspot is launched on device boot.

To learn more about SonimWare Enterprise Mobility Software, click here.

Over 99% of mobile devices are contaminated with potential pathogens. At Sonim, we’re committed to delivering solutions that can be sanitized to help prevent the spread of the COVID-19 virus.

COVID-19 is making it more important than ever to prioritize sanitation. While masks and hand washing are important steps to keeping each other safe, it’s also important to remember to disinfect one of our most used accessories, our mobile devices.

Mobile devices can transmit pathogens if not cleaned and disinfected properly. Research has proven that, even in a hospital environment, over 99% of mobile devices are contaminated with potential pathogens. At Sonim, we’re committed to delivering solutions that support and serve those who serve us — that includes solutions that can be safely sanitized to help prevent the spread of the COVID-19 virus.

Only Sonim’s ultra-rugged mobile devices can be sprayed, submerged, and rigorously cleaned in soap and water or harsh chemicals, like isopropyl alcohol or even bleach, to ensure they are fully disinfected, and no pathogens are transferred.

When comparing smart phones, it’s important to determine whether your phone can simply be wiped down, or if it can be fully disinfected. Over the last few years an increasing number of other mobile device brands have evolved their Ingress Protection rating to IP-68, meaning they are resistant to dust (the “6”) and to water submersion for 30 minutes at a depth of one meter (the “8”). Thus, you might think when it comes to cleaning and disinfecting these devices, it is not a problem to wipe or spray a cleaner directly onto the device. However, the instructions for cleaning that same water-submersible device will say, “only use a damp cloth,” “avoid getting moisture into openings,” and “do not use household cleaners, aerosols, or solvents… as they may damage the device.”

All Sonim devices can be easily disinfected and under-go a rigorous four-step chemical-resistance test that includes:

1) Applying chemical agents such as isopropyl alcohol, bleach and water mix, dishwasher detergent, Benzalkonium Chloride, glass cleaner, acetone, and gasoline directly to the Sonim device.

2) Each chemical outlined above is placed on the Sonim device for up to 24 hours.

3) The device is put into an over set at 50 degrees Celsius for two hours.

4) The device is then inspected for any improper operation or damage.

Beyond our internal testing, many of our customers have successfully subjected their own Sonim devices to several other jaw-dropping experiments that further prove the durability of our devices. Examples include:

• A full immersion of the Sonim XP8 in hydrogen peroxide for one hour with no impact on operation.
• A full immersion of the Sonim XP8 and XP5s in jet fuel, with the goal of seeing how many hours the devices would last. The Sonim devices lasted several days, fully immersed and fully operational while competitive products only made it a few hours.
• Running a Sonim device through a regular dishwasher cycle.

If sanitization and communication are critical in your industry, it’s important to have a device you can count on. Sonim sets the bar for rugged devices, providing your team with ultra-reliable communication tools that serve their job, health, and safety every step of the way.

Contact us today to learn how you can equip your organization with a Sonim device.