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How Tough is the Sonim XP8?

Posted by Lisa Perez on Jan 4, 2021 11:45:07 AM

Mission critical situations require smart communication, data collection, sharing, and connectivity more than ever before. For those working in extreme conditions or demanding environments, no ordinary smartphone will do. The Sonim XP8 is the ultra-reliable, ultra-rugged smartphone that’s built to provide those who serve in mission-critical roles with the smart communication they need, regardless of situation or environment. To fully understand why the XP8 is considered one of the most ultra-rugged smart phones in the industry, it’s important to know the standards the XP8 and all Sonim mobile devices must meet.

Rugged Performance Standards

When we set out to build the most durable phones, we realized that there were no true standards outlining what defines an “ultra-rugged” mobile device. Many vendors would claim to have “rugged” devices, but often they would do little more than add a thicker case and/or bumpers on the corners to make it look rugged. Understanding that this was a critical missing element in our industry, we set out to create a set of standards all rugged devices must live up to. The result was 12 benchmarks of endurance and mobility known as the Sonim Rugged Performance Standards (RPS). Sonim’s RPS are based on over ten years of feedback from customer usage in the world’s most extreme environments. Every Sonim mobile device is designed and built with the following RPS in mind:

Drop and Impact Resistant

Many vendors will state “military-grade ruggedness” based on compliance with MIL-STD-810G. For drop tests this military standard requires a  26-point drop test ensuring that all possible points of impact on the device are checked. While most rugged-phone providers simply meet the MIL-STD-810G requirements and drop test from 4 foot to plywood over concrete, Sonim goes a step further by conducting drop tests at 6 feet directly to concrete, which is more than twice the impact force to the device.

It’s important to note that there is no outside auditor for MIL-STD-810G testing. Vendors are left to self-test their own products and have leeway in doing so, so MIL-STD-810G claims should be followed up with questions to ensure devices are rigorously tested like the XP8.

Waterproof

The XP8’s IP68 rating means it can be submerged in water, up to 6.5 ft for 30 minutes, and the IP69K rating indicates resistance to high temperature pressure washing.

“We recently had a tourist fish out a Sonim device lost on a Jet Ski patrol in mid 2019. We dried the device off and turned it on to find it fully functioning after a year of being underwater.”

— David Vaughan, South Walton Fire District, Beach Safety Director

Resistant to Oil and Chemicals

Recent global events, including the COVID-19 virus, have resulted in many questions regarding “mobile hygiene” best practices. And, given USA Today’s recent report that smartphones are seven times dirtier than a toilet, device cleanliness is top-of-mind for everyone.  An important aspect of Sonim’s RPS is our devices’ resistance to chemicals, regardless if exposure happens accidentally in the field or intentionally through use of cleaning or disinfecting solutions.

An increasing number of consumer smartphones have evolved their IP rating to IP68, which means they can be submerged in water, primarily because consumer devices have removed almost all external connectors and have sealed the battery internally (which means it can’t be replaced). Nevertheless, many of these consumer devices still have sensors that will detect if a device is submerged and if so, the warranty may be invalid or limited. Even further, it does not necessarily mean they can be submerged in a disinfectant like a Sonim smartphone can. The Sonim XP8 has IP68 AND IP69K ratings meaning it has the highest moisture protection, enabling the aggressive cleaning and disinfecting possible with our device and not other so called “rugged” devices.

Beyond our internal testing, many customers have successfully subjected their own Sonim devices to a number of other jaw-dropping tests that further prove the durability of our devices. Examples include:

  • A full immersion of the Sonim XP8 in hydrogen peroxide for one hour with no impact on operation.
  • A full immersion of the Sonim XP8 and XP5s in jet fuel, with the goal of seeing how many hours the devices would last.
  • The Sonim devices lasted several days, fully immersed and fully operational while competitive products only made it a few hours.
  • Running a Sonim device through a regular dishwasher cycle.

Batteries that last

As mentioned previously, most consumer smartphones have built-in batteries, which means users must replace the entire phone once the battery decays. Batteries are consumable devices with limited life spans, so they often will start seeing reduced performance after 12-18 months depending on the conditions that the device is exposed to.  Sonim customers have told us repeatedly that they are looking for devices that will last 3-5 years. The XP8 contains a removeable, multi-shift battery providing all day power and ensuring that the lifespan of your phone is not limited to the lifespan of the battery.

Glove-Friendly Display

The 5” glove-friendly display featured on the XP8 was uniquely designed for ease of use with large or gloved hands allowing users to access programmable buttons and applications in any condition.

Extra-loud Audio

The ultra-rugged XP8 features noise-cancelling technology and front facing speakers with more than 100dB output allowing you to consistently hear and be heard on loud job sites. Most standard consumer phones have speakers that point down hampering volume and only produce around an 80 dB output.

Protection from Micro Particles

With an IP-6x rating the XP8 is completely dust proof and protected from hazardous microparticles making it the perfect ultra-rugged device for construction job sites, mining environments, or factories.

Resistant to Shocks and Vibrations

In addition to being drop-proof, the XP8 is durable enough to withstand sudden shocks of up to 30G and vibrations from 5Hz to 500Hz.

Operational in Extreme Temperatures

At Sonim we understand the harsh conditions many essential workers endure day in and day out. That’s why we built the XP8 to be fully operational in temperatures ranging from -4° F to 131° F.

Pressure and Puncture Resistant

Sonim ensures glass durability by leveraging extremely shock-resistant and chemically-strengthened
Gorilla Glass on devices. Hardened rubber molded housing can withstand up to 4J of impact energy and up to a ton of metric pressure.

3-Year Warranty

Sonim sets the bar for how ultra-rugged mobile devices should perform and we back it up with a 3-year warranty. If during the warranty period the mobile phone has a defect in material or workmanship, Sonim, at its option, will either repair or replace it at no charge.

Additional XP8 Features

The XP8 is equipped with large, tactile, and intuitive PTT, SOS, volume buttons, and controls that make communication easy and error-free. Users can communicate more powerfully, more freely, and more securely with Handset Powered Audio Accessories connected through Sonim’s SecureAudio Connector.

Ultra-Rugged and Ultra-Smart

At Sonim, we understand it takes more than just an ultra-rugged phone running Android to succeed in today’s fast-paced world. Users need durability, but they also need the ability to manage and optimize their mobile ecosystem quickly and effectively. That’s why we developed SonimWare, a comprehensive set of software tools, applications and utilities designed specifically for the needs of our customers that rely on Sonim devices.

SonimWare comes pre-loaded on the XP8 and offers solutions in several key areas, including device provisioning and deployment, remote application management and updates, enterprise security, productivity and safety tools, trouble shooting, diagnostics and tech support, as well as support for a variety of third-party applications. The comprehensive suite of software is designed to improve the productivity of both workers and management, making it an essential tool that delivers results throughout your organization.

The Sonim XP8 is more than just another rugged smartphone. It’s where tough meets smart, agility meets security, cost meets value. Learn more about the Sonim XP8, or contact us today to learn how you can equip your team with the industry’s most ultra-rugged and reliable smartphone.

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Tags: XP8, Blog

PrioCom and Sonim Partner to expand mission critical communications on 4G (MCPTT) in the Netherlands

Posted by Lisa Perez on Dec 16, 2020 7:20:23 AM

Historically, land mobile radio (LMR) has been the cornerstone of mobile critical communications, particularly in industries like public safety and transportation. The simplicity and reliability of LMR is considered essential for critical communications because when involved in a dangerous or high-pressure situation ease of use is a top priority. However, with the tremendous advances in cellular communications and smart devices, multi-faceted communication beyond a simple verbal exchange can be just as important during emergency situations. The interoperability provided by an ultra-rugged mobile phone with mission critical push-to-talk (MCPTT) capabilities, like those offered by Sonim Technologies and PrioCom, extends the communication opportunities that are inherently limited by a LMR network, allowing for a more effective response.

MCPTT Reliability with PrioCom and Sonim

When considering making the transition from LMR to an ultra-rugged device with MCPTT capabilities, a top concern for many users is the reliability of communication. How can you be sure that in the event of a natural disaster or large-scale emergency, your cellular network will not fail? PrioCom has recognized this concern and together with its partners, Sonim and TASSTA, the mobile operator offers an end-to-end push-to-talk (PTT) service with priority access to T-Mobile’s mobile network in the Netherlands.

This combined effort has improved critical communications and is providing the only end-to-end ecosystems for MCPTT available in the Netherlands. By approaching the market together, the partnership offers users in industries such as security, transportation, energy, construction, events, and public safety a unique mission-critical and secure PTT solution via 4G and 4G+ networks.

“PrioCom offers as a secure MVNO (mobile virtual network operator) on the T-Mobile network with priority voice and data communications. When combined with TASSTA as the PTT application partner and our strategic partners — T-Mobile, Sonim, and Telo Systems — we are delivering a future-proof critical communications solution with national coverage and a high quality of service,” said René Schenk, General Manager of PrioCom. “This complies with the MCPTT 3GPP (Third Generation Partnership Project) industry standard.”

Why Sonim devices for MCPTT?

Sonim devices are a powerful evolution of the traditional radio. They’re designed and built to meet Sonim’s Rugged Performance Standards, the most demanding standards in the industry consisting of 12 benchmarks of durability based on over ten years of feedback from customer usage in the world’s most extreme environments.

Unlike consumer cellular devices and most “pseudo-rugged” devices, Sonim devices not only have true OneTouch PTT buttons, but they’re also packed with supportive features like ultra-loud audio, PTT audio accessories, multi-shift battery life, and access to public safety broadband networks. Sonim devices also come fully loaded with SonimWare applications including Sonim SCOUT for device management and deployment, and Sonim SOS for lone worker safety.

Transitioning away from LMR can be a difficult concept to enable, but with the right devices, applications, and network providers, delivering a more robust critical communications solution can be easy and efficient. Contact Sonim or PrioCom today to learn more about adopting a more enhanced MCPTT solution.

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Tags: Partner, Blog

Can Your Industry Benefit from a Rugged Tablet and Barcode Scanner?

Posted by Lisa Perez on Nov 17, 2020 6:20:58 AM

Sonim’s RS60 and RS80 rugged SmartScanner devices were created to better serve industrial, field service and public safety workers in demanding work environments. These new devices can lower the total cost of ownership (TCO) as a result of their proven durability while improving the barcode scanning experience for workers who must rapidly capture large amounts of data.

The Sonim RS60 is a fully-rugged, six-inch handheld computer and barcode scanner and is purpose-built for efficiency and durability, making it the ideal all-in-one device for use in warehouses, manufacturing, transportation and logistics, as well as field service and public safety. In comparison, the Sonim RS80 is a fully-rugged, eight-inch tablet/barcode scanner that features front and rear facing cameras to provide the convenience of taking photos and video calls while on the job.

Both devices are designed to perform, scan and communicate in a variety of work environments and extreme conditions. In this blog we’ll be breaking down how the warehouse, transportation and logistics, manufacturing, field service, law enforcement, and fire and EMS industries can benefit from the use of these SmartScanner devices.

Warehouse

Warehouse managers are using technology as a way to increase efficiency. Barcode scanners are a must have for efficient fulfillment operations. The RS60 and RS80 have the rugged capability to withstand warehouse environments and can easily integrate into existing workflow applications.

Additional use cases and benefits for the warehouse industry include:

  • Barcode scanning increases speed while reducing errors
  • Workers need to be mobile in modern warehouse environments. The RS60 and RS80 are capable of high frequency scanning while remaining untethered to a fixed location.
  • 4G LTE and advanced Wi-Fi technology keep information flowing in real time and workers connected
  • Easily integrate the RS60 and RS80 into existing warehouse management platforms
  • RS60 and RS80 are fully rugged and built to survive drops to concrete and exposure to liquids and dust
    • Forklift mountable
    • Standard hand straps to increase ergonomic comfort and ease of use
    • Easily cleaned and disinfected
    • Long battery life
    • Easy to integrate into your existing environment

Transportation and Logistics

Managing cargo movement efficiently requires tracking key data about the freight. Barcode technology can be utilized to easily track shipment data such as point of origin, shipping destination, and dimensions. The RS60 and RS80 are equipped with an integrated barcode scanner and can easily fit into this critical workflow.

Additional use cases and benefits for the transportation and logistics industry include:

  • Easily track goods through every stage of transport
  • Operate confidently in harsh real-world conditions with glove and wet touch
  • Stay connected with 4G LTE and advanced Wi-Fi technology to keep information flowing in real time and workers in communication
  • RS60 and RS80 are fully rugged and built to survive drops to concrete and exposure to liquids and dust
    • Vehicle mountable
    • Standard hand straps to increase ergonomic comfort and ease of use
    • Easily cleaned and disinfected
    • Easy to integrate into your existing environment

Manufacturing

Manufacturing environments can be a complicated symphony of movement from raw to finished goods. Barcode scanning enables workers to avoid costly errors by tracking the flow of materials through the production process.

Additional use cases and benefits for the manufacturing industry include:

  • Track work in progress inventory for an accurate accounting of material status
  • Increase speed and efficiency with the use of barcodes – Speed of delivery is increasingly important in today’s ecommerce heavy markets
  • Increase productivity – RS60 and RS80 are fully rugged with long life batteries, enabling low failure rates and multi-shift use
  • RS60 and RS80 are fully rugged and built to survive drops to concrete and exposure to liquids and dust.
    • Forklift mountable
    • Standard hand straps to increase ergonomic comfort and ease of use
    • Easily cleaned and disinfected
    • Long battery life
    • Easy to integrate into your existing manufacturing environment

Field Service

Field Service workers will benefit greatly from the addition of a rugged barcode scanner and communication device. Empowering field service workers to fix it right the first time is critical to maintaining customer satisfaction and operational efficiency.

Additional use cases and benefits for the field service industry include:

  • Load and track the right inventory to keep field service workers equipped with what they need for the job
  • Update inventory on the truck in real time as parts are used
  • Fix it right the first time – using barcodes to accurately identify equipment and repair instructions keeps workers productive and efficient
  • Log proof of completion – list parts used, parts for return and kick off the invoicing or warranty process
  • Mil-Std-810g and IP67 tested so you know the device will survive rough use in harsh environments
  • Integrated barcode scanner for fast and accurate scans even in low light and with damaged tags
  • 4G LTE connectivity to keep workers connected to tech support and dispatch

Law Enforcement

Rugged barcode scanners and communications devices keep law enforcement officers and the public safe by speeding up data collection and increasing accuracy.

Additional use cases and benefits for the law enforcement industry include:

  • Decrease time per traffic stop – scanning drivers license instead of using manual entry saves valuable time which will increase officer safety
  • Avoid errors – manual entry is prone to errors which could result in incorrect information being returned
  • Improve evidence and inventory controls – proper handling of evidence with chain of custody controls is critical for public safety
  • Mil-Std-810g and IP67 tested so you know the device will survive rough use in harsh environments
  • Integrated barcode scanner for fast and accurate scans even in low light and with damaged tags.
  • 4G LTE connectivity to keep workers connected to tech support and dispatch
  • Band 14 FirstNet ready, AT&T BYOD

Fire and EMS

Rugged barcode scanners and communications devices are essential for fire and EMS workers. The durability and reliable communication provided by the RS60 and RS80 keep Fire and EMS workers connected when it matters most.

Additional use cases and benefits for the Fire and EMS industry include:

  • Track inventory and stock levels
  • Track expensive assets from fire hoses to emergency medical equipment
  • Track lifesaving drugs and controlled substances
  • Ensure accurate patient identification
  • Mil-Std-810g and IP67 tested so you know the device will survive rough use in harsh environments
  • Easily cleaned and disinfected
  • Vehicle mountable
  • Integrated barcode scanner for fast and accurate scans even in low light and with damaged tags.
  • 4G LTE connectivity to keep workers connected
  • Band 14 FirstNet ready

The RS60 and RS80 will be available through a distribution and reseller network in North America, the United Kingdom, Europe and Australia starting in early 2021. To learn more about the RS60, click here. To learn more about the RS80, click here.

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Tags: Devices, Blog

Capestone International Partnership

Posted by Lisa Perez on Oct 29, 2020 11:51:41 AM

Sonim Technologies & Capestone, leading distributor of rugged and explosion-proof devices and value added services based in the Netherlands and Germany will expand the distribution of Sonim’s ultra-rugged mobility solutions throughout Europe. Capestone’s comprehensive portfolio combined with their extensive products, market knowledge and direct lines of communication will add value and enable resellers to continue to stay informed on the latest products available to them.

Sonim products range from ultra-rugged Android mobile devices and software to industrial grade-accessories that are purpose-built to serve those in industries like transportation and logistics, construction, as well as to serve those in mission critical public safety and military roles.

Industries That Can Benefit From the Sonim and Capestone Partnership

Construction
Sonim professional and powerful power tools do well on the construction site. They are crush, puncture, dust, scratch and impact resistant (including resistant to 2 meter drops onto concrete) and with a life of 3+ years, they offer a low total cost of ownership (TCO). Professional Push-to-Talk (network vendor dependent) and man-down monitoring keep work teams coordinated and safe.

Transport and logistics
Chain suppliers, transport services, field installations, maintenance and taxi companies have fleets and drivers who need specialized solutions in the field of communication. Ports, airports and rail operators around the world rely on Sonim to coordinate containers, maintenance personnel and cargo aircraft. With accessories specially for in vehicles, control via GPS, Push-to-Talk and lone worker safety solutions, Sonim is at home in all markets.

Security and facility management
For private security, commercial contract cleaning services, facility maintenance and hospitality, Sonim telephones help achieve lower operating costs, improve response time and keep staff safe and accountable. With Push-to-Talk, proof of activity, indoor / outdoor location monitoring and lone worker protection, one Sonim device can replace many other devices. The battery capacity for intensive use, plus an ultra rugged reliability of 3+ years of use, ensures a flawless operation and satisfied customers.

Utilities
Personnel from water, electricity, gas and telecom companies work with cables and pipes underground, climb towers, descend into manholes and spend time on the road. Out of range means out of action. Sonim phones can withstand all weather conditions, mud, water and drops for years, locate the technician on the road or on site and establish direct contact and coordinate workers with Push-to-Talk.

Click here to learn more about Capestone.

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Tags: Partner, Blog

How Sonim SOS Improves Lone Worker Safety

Posted by Lisa Perez on Oct 14, 2020 8:43:14 AM

Lone workers carry out their duties in isolation from others, and because of this, they deal with a significant amount of uncertainty while on the job. If something goes wrong, these workers are totally on their own with nobody around to assist them.

Many organizations think the solution is to provide lone workers with standard cell phones, assuming they can just make a phone call and request help should they need it.  The problem with this thinking is that there’s not always time to make a call during an emergency and it can often be difficult to pin point the workers exact location.

A better solution for lone worker safety is Sonim SOS.

Sonim SOS, a SonimWare application, is available on the XP3, XP5s and XP8 and consists of a powerful safety app connected to an easy-to-use red alarm key. The way Sonim SOS works is simple. With the press of a button Sonim SOS sends instant messages and GPS location data to emergency contacts, allowing for a much safer, faster, and more accurate response.

The customizable safety features within Sonim SOS can be tailored specifically for the lone worker who is using the device, making the app an indispensable safety tool for a variety of industries. Whether the lone worker needs to alert their team of an emergency, or vice-versa, Sonim SOS can help facilitate communication in a safe and efficient manner.

The most invaluable feature of Sonim SOS is that it provides peace of mind, both for the lone worker and for the employer.  Lone workers can work confidently knowing they have the proper safety tools equipped with Sonim SOS, and that if they ever need help, it’s just a button press away. Employers can feel better knowing that their lone workers are able to easily request assistance at any time should they need it.

To learn more about how Sonim SOS can improve lone worker safety, click here.

Related Resources:

SonimWare Infographic

5 Ways SonimWare Increases Productivity

Customizable, Wireless, and Wired Throat Microphones for XP8 and XP5s

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Tags: Devices, Blog

Five Ways SonimWare Increases Productivity

Posted by Lisa Perez on Sep 29, 2020 6:59:45 PM

SonimWare is a comprehensive suite of software tools, applications, and utilities featured on all Sonim mobile devices that are designed to improve the productivity of both workers and management, making it an essential tool for any organization. Here are five ways it can help improve productivity across all levels of your organization. 

  1. Faster device provisioning and deployment
    With SonimWare, it’s never been easier or faster to setup, deploy and customize devices for both office and field workers. Instead of spending countless hours setting up and customizing individual devices, IT administrators can use the SonimWare Setup Wizard to provision and deploy large numbers of devices across an entire organization quickly and easily.
  2. Application management made easy
    The last thing you want is your team getting distracted by social media when they should be working. With SonimWare Application Management, it’s easy for admins to customize and optimize device screens, keeping things simple for team members and allowing access to only those apps which are work or productivity related.
  3. Remote Diagnostics and support
    Rather than requiring in-person support, SonimWare gives field workers the ability to self-diagnose and troubleshoot issues no matter where their device takes them. And with SonimWare Remote Support, workers get immediate and comprehensive guidance in real-time so they can get back to the job at hand.
  4. Timesaving tools and utilities
    SonimWare provides an entire toolbox loaded with timesaving tools and utilities that simplify and improve how teams use their devices. Use Contact Transfer to manage device contacts over-the-air to ensure everyone on the team is connected. There’s also Call Screening for blocking unwanted calls and messages, or you can choose to restrict outgoing calls and messages to specific contacts.When it comes to customizing devices SonimWare features a variety of modes that act as shortcuts. There’s Stealth Mode, which provides quick and easy control over volume, notifications and audible alerts for more efficient working in quiet environments. And then there’s Kiosk Mode, which helps you customize device screens and optimize usage to apps and features that are productivity related.
  5. All-in-one solutions
    SonimWare has the ability to turn certain Sonim devices into reliable barcode scanners with the press of a button. This eliminates the need to for workers to carry a dedicated scanner, increasing productivity and reducing costs associated with multiple devices.
    *Sonim SCAN is currently only available on the XP8.

To learn more about how SonimWare increases productivity, click here.

Related Resources:

SonimWare Infographic

Sonim XP8 Infographic

Birkel Electric Increases Team Productivity with Sonim’s XP8

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Tags: Devices, Blog

IWCE 2020 Keynote Recap: Western Fire Chief Association, CEO, Jeff Johnson

Posted by Lisa Perez on Sep 17, 2020 7:45:22 AM

Chief Johnson shares firsthand knowledge of how FirstNet and public safety broadband continues to change the wireless ecosystem.

At IWCE 2020, Jeff Johnson, Western Fire Chief Association CEO and member of Sonim’s Board of Directors, kicked off the virtual event with his keynote where he shared his firsthand knowledge of how FirstNet and public safety broadband continues to change the wireless ecosystem.

Johnson explained that although the wireless ecosystem has made significant changes over the years, there is more to do when it comes to innovative mobile technology for the public safety sector, specifically, when it comes to applications.

“Applications are key for us as individuals, and they are the key for public safety,” said Johnson. “A healthy app ecosystem is essential for public safety.”

Today, the FirstNet App Catalog identifies a range of tested and reliable public safety focused apps. According to the organization, while first responders can use apps from any commercial store, the FirstNet App Catalog only offers apps that have undergone a rigorous vetting and approval process. FirstNet states that the catalog is growing quickly, with more than 100 apps currently included.

In addition to applications, Johnson outlined the importance of open standards when it comes to innovation for FirstNet. “The reason for open standards was to inspire an ecosystem of FirstNet ready devices,” said Johnson. “Open standards leads to innovation, it leads to stimulating the ecosystem, and more tools and resources available for public safety.”

Currently there are more than 100 devices that can operate on FirstNet, Sonim’s rugged mobile devices and Rapid Deployment Kit (RDK) being among those devices.

According to Johnson new public safety technology should aim to lift the intellectual load on decision makers. By creating applications and tools that have multi-disciplinary capability, the wireless industry is enabling first responders to have better and more informed responses in turn improving the safety of communities.

Closing out his keynote speech, Johnson addressed the industry wide discussion of how LTE will change the current LMR landscape. In his opinion, the change from LMR to LTE will happen when it becomes fail proof to use one device for all communication; Not only communication alerting public safety organizations of an emergency, but also the quick and reliable communication needed on the way to and during the emergency.

“Public safety is not slow to adopt, they’re slow to give up something that works,” said Johnson. “What we’re seeing with LTE is that it’s proving itself to work. And if you can weave together public safety’s need for reliability and coverage and in building penetration and reliability, then what technology it is begins to be mute.”

According to Johnson it’s time to break free of anchors keeping the public safety industry in the past and time to start demanding more public safety grade reliability when it comes to technology. Johnson explained that this responsibility not only falls on the vendors, but those in public safety leadership.

“If you’re a first responder, I challenge you to get involved in the next generation of tech warriors by offering insights and leadership. “If you are a vendor, listen to public safety,” says Johnson. “Solve their problems and they will be brand loyal far longer than we likely should be, but you must be exceptional.”

Related Resources

Sonim Solutions – Public Safety, Fire and EMS

Sonim Solutions – Public Safety, Law Enforcement

Infographic: SonimWare Enterprise Mobility Software

Customer Testimonial: South Walton Fire District Outfits Beach Safety Division with Sonim’s Ultra-Rugged XP8

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Tags: Events, Blog

The GW Medical Faculty Associates Department of Emergency Medicine

Posted by Lisa Perez on Sep 10, 2020 11:19:35 AM

The Company
A Sonim customer since 2019 and located in Washington D.C., the GW Medical Faculty Associates Department of Emergency Medicine (DEM) provides emergency patient care to three hospitals, educates the next generation of health professionals, and provides a wide range of innovative emergency medicine consulting services.

The Challenge
The EMS team at the DEM supports the medical needs of events in Washington D.C. that range in size from single provider to National Security Events, as well as concert venues, sport venues, and museums. The department needed a device that could stand the test of time and was specifically designed to work in austere environments.

“Being a private EMS agency, we do not have the funding to support the purchase of high dollar radios,” said Derek Andresen NRP, MS, Director of Innovative Practice at the DEM. “Nor would we be able to tap into the jurisdictional 800mhz system. Therefore, a phone that can function like this type of system, plus give us a hot spot to enable our EMR for our tablets and laptops, and lastly, a phone if needed.”

When researching devices, Andresen was primarily focused on IP rating. “It’s important that we have a phone that can be disinfected,” said Andresen. “Especially now with COVID-19, we must be able to douse the devices in chemicals frequently to keep them as clean as possible.”

Andresen’s team was also in need an ultra-loudspeaker and push-to-talk functionality. Specifically, the team wanted a device with a side microphone option, as Andresen has found this works well for EMS environments.

The Solution
“We chose the Sonim XP8 because it is rugged, simple, has a long-lasting battery, accessories, and is purpose built,” said Andresen. “We can count on Sonim. They’re also an Android driven device, so there is a familiarity already. We got LMR, hot-spot, and a phone all in one package that does not break easily and is dependable.”

Healthcare workers need mobile solutions that work as hard as they do and the Sonim XP8 does just that. The XP8 keeps teams connected and productive with customizable and remote deployment solutions, easy-to-use messaging and device management applications, and Wi-Fi capabilities.

Built with industry-leading Rugged Performance Standards in mind, the XP8 is waterproof, has a military 810G rating, Non-Incendive Class I, II, III, and Div 2 ratings, and can cancel background noise with 100dB+ speakers, making it the perfect ultra-rugged device for lifesaving situations and outdoor conditions.

Dedicated OneTouch Push-to-Talk capabilities included with every XP8 is a necessary feature for quick emergency communication. The ability to power remote speaker microphones without additional batteries is also a crucial feature for the healthcare industry. Large, tactile, and intuitive PTT, SOS, volume buttons, and controls make communication easy and error-free.

In addition to providing healthcare workers and first responders with the durability and connectivity necessary to do their jobs, the XP8 was also designed to be resistant to chemicals. Regardless if exposure happens accidentally or intentionally, the XP8 can be wiped, sprayed, or submerged with disinfecting solutions such as isopropyl alcohol, bleach, dishwasher detergent, hand soap, benzalkonium chloride, acetone, and more.

The Benefits
According to Andresen, the ultra-rugged Sonim XP8 helps the DEM provide more efficient patient care, increase provider safety, and stay logistically effective.

“We have been extremely happy with our Sonim XP8’s,” said Andresen. “They meet our needs perfectly. We also use them within our continuity plan for our communication center and more recently, as FirstNet has become more international, we send them with our providers on international missions too.”

“If you have the need for a purpose-built device like this, it is a much better option then trying to take a device not designed for austere environments and putting a case on it,” said Andresen.

Backed by Sonim’s comprehensive 3-year warranty, the XP8 is the ultra-reliable, ultra-rugged smartphone that’s built to provide those who serve with the smart communication they need, regardless of situation or environment.

Contact a Sonim representative today to learn how you can equip your team with an XP8.

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Tags: Customer Spotlight, Blog

Sonim and Crossover Distribution Announce Distributor Partnership

Posted by Lisa Perez on Sep 2, 2020 5:53:37 AM

Sonim Technologies , a leading U.S. provider of ultra-rugged mobility solutions, will partner with the world-class wireless technology provider, Crossover Distribution.

This new combined effort will expand Crossover Distribution solution offerings from core network to end point user devices, offering channel partners an even more expansive product portfolio.

“Sonim Technologies is the clear cut, global leader in the ultra-rugged smartphone space,” said Darin Gibbons, Executive Vice President, Crossover Distribution. “We are thrilled to have been selected as their North American Stocking Distributor as their product solutions will expand our SMART City and SMART Building product portfolio enabling our channel partners to offer mobility solutions.”

Sonim products range from ultra-rugged mobile devices and software to industrial grade-accessories that are purpose-built to serve those in mission critical roles. This new partnership will expand the ways in which Sonim can provide its ultra-rugged mobility solutions to the masses.

“Sonim is excited to announce our strategic partnership with Crossover Distribution,” said Michael Harlas, Global Channel Manager, Sonim Technologies. “Crossover has been a distributor for Sonim in Canada and now has crossed the border to bring their brand value into North America. Crossover is a value-added distributor that is a one stop shop and can support any size project.”

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Tags: Partner, Blog

Infographic: SonimWare Enterprise Mobility Software

Posted by Lisa Perez on Aug 25, 2020 11:27:52 AM

Download our latest SonimWare infographic to see how our comprehensive suite of software tools, applications, and utilities are designed to improve the productivity of both workers and management, making it an essential tool that delivers results throughout your entire organization.

In this downloadable infographic you’ll learn more about:

  • What is included in SonimWare
  • The features of each SonimWare application including CLOUD, SCOUT, and SCAN,
  • Reasons why your organization should use SonimWare applications
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  • Turning visitors into leads.

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